About NDC
Empowering abilities, enriching lives through everyday support
At NDC, we stand out by delivering Disability and Community Support services through a deeply collaborative and empathetic approach. We uniquely focus on tailoring our services to each individual’s needs, fostering a supportive and inclusive environment where every participant has the choice and control they deserve. By combining personalized care with innovative solutions and a commitment to integrity, we ensure a higher standard of service that empowers individuals and strengthens our community.

Our Mission
At NDC, our mission is to foster a vibrant and inclusive community by working from a framework of collaboration and mutual support. We are dedicated to working together with individuals, families, other services and local partners to create innovative solutions and meaningful opportunities that address the diverse needs of our community. Through shared commitment, open communication, and collective action, we strive to build a stronger, more collaborative society where everyone has the chance to thrive.
Our Vision
We strive to be an organisation where collaboration and empathy are at the heart of everything we do. Our vision is to lead by example, demonstrating how working together and valuing diverse perspectives can drive meaningful change and create lasting positive impact. We aim to be a beacon of support and innovation, fostering an environment where every individual is empowered to reach their full potential and contribute to a more inclusive and resilient society.
Our Values
NDC focus on person centred support, individual goal achievement and to assist our clients to reach their full potential. We provide support through experienced, caring and trained staff and encourage a workplace culture based on our values:

Collaboration
We believe in the power of working together, valuing each person's contributions and fostering partnerships to achieve common goals.

Empathy
We strive to understand and address the diverse needs of individuals with compassion and respect, ensuring everyone feels valued and supported.

Inclusivity
We are committed to creating an environment where all voices are heard and everyone has the opportunity to participate and thrive.

Innovation
We embrace creativity and seek out new solutions to challenges, continuously improving our approach to better serve our community.

Integrity
We uphold the highest standards of honesty and transparency in all our actions, building trust through ethical practices and accountability.
What we are
NDC is built on innovative concepts and has a wide range of resources to draw on, which means providing a different perspective to supports delivered, and a collaborative approach to engagement. We have a commitment to personalized care, quality and innovation. NDC always seek ways to improve and engage in change, and we are dedicated to continuous improvement to ensure we are pro-actively improving our service. NDC seek genuine collaboration with stakeholders and other providers and we go the extra mile to ensure all your needs are met.
Authentic
NDC are authentic and honest in our approach to everything we do. Built on an ethos of integrity and care, our core team have lived experience and a desire to be a part of the growth of people living with disability.
Goal orientated supports
As a support provider, we work with other stakeholders involved in your care to ensure that we are working collaboratively in your best interests. We always ensure that the work we do is supporting you to work towards your goals.
Available when you need us
NDCl have an on-call service for last minute shift cancellations and requests for additional support.
Immersed in the Local Community
With a wide national connection, NDC have many trusted referral partners. If we aren’t able to support you where you need it, we will ensure that you have access to those who can.
What we are not
We are not a Crisis Service
We can help you plan how to manage conflict and crisis in your life, however our protocol in crisis means that we would refer you to other services that can support your immediate needs.
We are not Advocates
We can put you in touch with an advocacy service if you need one. Advice or information that NDC staff give is general information only, based on a generalised understanding of your situation.
We do not manage your plan’s funds
We do not manage your money, process your invoices or make decisions about your funding, but we can work with your allocated budget to ensure the supports provided by us fit within the budget. We will also work with your plan manager where required for queries regarding funds.
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