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Empowering abilities, enriching lives

through everyday support.

At NDC, our mission is to build an inclusive community through collaboration and mutual support. We work with individuals, families, other services, and local partners to develop innovative solutions that address diverse needs.

As an NDIS support services provider, we are committed to enhancing quality of life by offering comprehensive care, from personal support and care team coordination to assistance with accommodation and daily tasks. Our approach is rooted in empathy and respect, ensuring that every individual’s needs are met with compassion.

We strive to create an environment where all voices are valued and heard, embracing creativity and continuous improvement to meet evolving challenges. Integrity guides us, as we maintain transparency and honesty in all our actions.

Our Services

Who we are

At National Disability Council, our mission is to foster a vibrant and inclusive community by working from a framework of collaboration and mutual support. We are dedicated to working together with individuals, families, other services and local partners to create innovative solutions and meaningful opportunities that address the diverse needs of our community. Through shared commitment, open communication, and collective action, we strive to build a stronger, more collaborative society where everyone has the chance to thrive.

Our Mission

Our Vision

Our Values

Frequently Asked Questions

NDIS stands for the National Disability Insurance Scheme. It is designed to help improve disability services in Australia, providing greater control and decision making to people with disabilities. The NDIS supports people with a permanent and significant disability that affects their ability to participate in everyday activities, as assessed on a case by case basis. It then provides funding support based on a person’s unique needs and life goals, with participants having much more choice in what they need to help them live a good quality of life.

While the NDIA always have the final say on eligibility, generally speaking, being eligible for NDIS means that you require support from another person due to a permanent and significant disability, you must use special equipment to complete daily tasks because of your disability, or having supports now for your disability could help you reduce your future needs,

You must also be aged between 7 and 65 (for children 0 – 7 years, support is provided by Early Childhood Partner) and be an eligible Australian resident. If you do not meet one of these criteria, there may still be support available to you through other government and community services.

An NDIS participant is defined as a person with a disability who has applied for, and has been approved to, receive support from the NDIS.

We are reimbursed for the support that you receive from your NDIS plan. Any out of pocket expenses will be negotiated with the participant and outlined in your schedule of support.

  • Individualised care and support to help you reach your goals
  • Support Workers selected to match your criteria and approved by you
  • Trusted National presence so you can travel anywhere and reach our services
  • Dedicated Care Coordinator to ensure your care and support is delivered your way

We encourage you to have as much or as little input into your choice of support worker, recognising that there may be times when a preferred support worker will be unavailable.

We will contact you as soon as possible to begin a conversation!

If you feel you are eligible for the NDIS, you first need to make an access request to join the NDIS. This can be done on the phone, via email or in person. This will involve providing information on yourself, your disability and how it impacts your daily life.

The NDIA will evaluate your information and send you an “Access Decision”, if they agree that you are eligible then the next step is to develop a plan at a planning meeting.

The planning meeting is where you meet (either in person or on the phone) with an NDIA planner to discuss your goals, activities and tasks. They will help you identify the supports and services necessary and reasonable for you to achieve your goals and assist you in your daily life. Once completed, your plan will be sent for approval.

Once approved by the NDIA, you can begin using your plan to select service providers who will provide your supports and services. This is where we come in.

  • Daily personal activities
  • Transport to enable participation in the community, social, economic and daily life activities
  • Workplace help to allow a participant to successfully get or keep employment in the open or supported labour market
  • Therapeutic supports including behaviour support
  • Help with household tasks to allow the participant to maintain their home environment
  • Help to a participant by skilled personnel in aids or equipment assessment, set up and training
  • Home modification design and construction
  • Mobility equipment
  • Vehicle modifications

You can manage your plan in four different ways, as discussed during your planning meeting.

1. Self-management – The NDIA will pay you so you can pay your providers directly
2. Plan-management – The NDIA will provide funding in your plan to pay for a Plan Manager who pays providers on your behalf
3. NDIA-managed – The NDIA will pay your providers on your behalf
4. A combination of the above options

When it comes to selecting service providers, the choice is yours. While some participants love making all the decisions, others have their supports taken care of by an organisation and people they trust. This is one of the things we do here at the National Disability Council – help organise your supports, get you into homes, and the like.

Supported independent living describes the paid supports allocated to an NDIS participant for in-home care, that helps them live independently and build their skills. Click here to learn about SIL and read SIL-specific frequently asked questions.

FOR more info on SIL with NDC click here

Just give us a call – we’re here to support you, so all enquiries have no obligations, commitments or costs. Start with the first phone call, ask us all your questions, and then decide if you’d like us to be by your side to help bring your dreams to life. Call us by clicking here.

We need a phone number and ways that are accessible for all our participants.

  • Translations
  • Tele type

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